Frequently Asked Questions
We understand that clarity is key, and we’re here to provide you with comprehensive information to empower your decisions. Explore below for the answers to some of our FAQs.
Have more questions?
Despite some cultural differences, the Philippines stands as a leading global outsourcing hub renowned for its exceptional adaptability, especially in embracing Western culture. It’s important to highlight that the country’s culture emphasizes hospitality and a strong work ethic, qualities that enhance their reliability and enthusiasm across various domains.
The country ranks an impressive 15th out of 80 nations in the EF English Proficiency Index, reflecting the widespread use of English in public spaces and as a primary language of instruction in schools. Rest assured, our Philippines-based staff’s seamless integration and excellence in service are founded upon these principles.
Safeguarding your data is our priority. We take comprehensive measures to ensure security with our in-house team, comprised of skilled tech specialists and systems engineers, readily available on-site. This dedicated team can swiftly address any potential issues, assuring the continuous protection of your valuable data.
No, there is no lock-in period with StaffLink. Enjoy month-to-month service. Should you want to cancel services for any reason, we ask for a 30-day written notice.
You can directly connect with remote staff using various platforms like Zoom, Skype, and more. If you operate through your own CRM or communication channel, we can effortlessly integrate it, bridging the gap effortlessly even across different time zones.
At StaffLink, we ensure top-tier remote staff performance through a refined process. Our meticulous candidate selection ensures a perfect client-staff match. Clients have liberty to train their remote team to their preferred system and success is met through their own training.
The onboarding timeline depends on the complexity of your requirements. Generally, it takes 2 months for a seamless integration. During this period, we understand your needs, source and vet candidates, establish SOPs, and ensure comprehensive training. Our priority is a smooth transition, ensuring minimal disruption and maximal efficiency in your business process.
You can simply connect with one of our representatives by contacting us here. If you have specific inquiries beyond our FAQs, feel free to reach out!
